Pricing
Simple, transparent pricing
Start free. Scale when you're ready. No hidden fees, no per-seat traps.
Beta pricing
Pricing is in beta and subject to change before general availability.
Free
Try the platform. Ship a working bot in 10 minutes.
No credit card required
- 1 chatbot
- 100 messages / month
- Claude Haiku 4.5
- 10 MB file uploads
- 2 team members
- Community support
- Hard cap at quota — no surprise charges
Starter
Your first paying-customer-ready chatbot.
Annual billing saves 15%
- 3 chatbots
- 2,000 messages / month
- Claude Sonnet 4.6
- 25 MB file uploads
- 5 team members
- Email (48h response) support
- Standard analytics
- $0.05 per message over quota
Professional
Real business automation — chat, e-commerce, CRM.
Annual billing saves 15%
- 10 chatbots
- 10,000 messages / month
- Claude Sonnet 4.6 + Claude Opus 4.7
- 50 MB file uploads
- 20 team members
- Remove "Powered by" badge
- REST API access
- Outbound webhooks
- CRM sync (Salesforce, HubSpot, Zoho)
- E-commerce module
- Workflow builder
- All social channels
- Knowledge base with retrieval
- Team inbox and assignment
- Advanced analytics (cohorts, funnels)
- Email + chat (24h response) support
- Advanced analytics
- $0.04 per message over quota
Business
Enterprise-grade features without the enterprise contract.
Annual billing saves 15%
- 100 chatbots
- 50,000 messages / month
- Claude Sonnet 4.6 + Claude Opus 4.7
- 200 MB file uploads
- Priority (4h response) support
- Custom dashboards analytics
- $0.03 per message over quota
Enterprise
Built for regulated industries, complex deployments, and scale.
Enterprise Standard
SAML, dedicated CSM, 99.5% SLA, and your own LLM key. For teams entering enterprise procurement.
- Unlimited chatbots
- 200,000 messages / month
- All models
- Unlimited file uploads
- SAML single sign-on
- Cryptographic audit log export
- Voice and video calls
- Fine-tuned custom models
- Bring your own LLM key
- Dedicated customer success manager
- Dedicated CSM (1h response) support
- Custom dashboards analytics
- 99.5% uptime SLA with credits
- Overage rates set per contract
Enterprise Growth
HIPAA-ready controls, dedicated infrastructure, and a 99.9% SLA. For regulated and multi-brand operators.
- Unlimited chatbots
- 500,000 messages / month
- All models
- Unlimited file uploads
- HIPAA-ready controls, BAA available
- Dedicated CSM (1h response) support
- Custom dashboards analytics
- 99.9% uptime SLA with credits
- Overage rates set per contract
Enterprise Premier
On-premises or single-tenant deployment, named team, and a 99.95% SLA with credits. For banks, telcos, and health systems.
- Unlimited chatbots
- 2,000,000 messages / month
- All models
- Unlimited file uploads
- Dedicated CSM (1h response) support
- Custom dashboards analytics
- 99.95% uptime SLA with credits
- Overage rates set per contract
Every feature, side by side
See exactly what each plan includes — features and monthly usage limits, side by side.
| Plan | Free | Starter | Professional Most popular | Business | Enterprise |
|---|---|---|---|---|---|
| Usage & limits | |||||
| Chatbots | 1 | 3 | 10 | 100 | Unlimited |
| Messages / month | 100 | 2,000 | 10,000 | 50,000 | Custom |
| Team members | 2 | 5 | 20 | Unlimited | Unlimited |
| AI models | Claude Haiku 4.5 | Claude Sonnet 4.6 | Claude Sonnet 4.6 + Claude Opus 4.7 | Claude Sonnet 4.6 + Claude Opus 4.7 | All models |
| File upload / message | 10 MB | 25 MB | 50 MB | 200 MB | Unlimited |
| Storage | 1 GB | 10 GB | 50 GB | 200 GB | Custom |
| API calls / month | None | None | 50,000 | Unlimited | Unlimited |
| Overage / message | Hard cap | $0.05 / message | $0.04 / message | $0.03 / message | Per contract |
| Features | |||||
| Embeddable chat widget | Not included | Included | Included | Included | Included |
| Remove "Powered by" badge | Not included | Not included | Included | Included | Included |
| REST API access | Not included | Not included | Included | Included | Included |
| Outbound webhooks | Not included | Not included | Included | Included | Included |
| All social channels | Not included | Not included | Included | Included | Included |
| CRM sync (Salesforce, HubSpot, Zoho) | Not included | Not included | Included | Included | Included |
| E-commerce module | Not included | Not included | Included | Included | Included |
| Workflow builder | Not included | Not included | Included | Included | Included |
| Knowledge base with retrieval | Not included | Not included | Included | Included | Included |
| Team inbox and assignment | Not included | Not included | Included | Included | Included |
| File attachments in chat | Not included | Not included | Included | Included | Included |
| Conversation branching | Not included | Not included | Included | Included | Included |
| Custom domain for the widget | Not included | Not included | Included | Included | Included |
| Full data export | Not included | Included | Included | Included | Included |
| SAML single sign-on | Not included | Not included | Not included | Not included | Included |
| Cryptographic audit log export | Not included | Not included | Not included | Not included | Included |
| IP allowlisting | Not included | Not included | Not included | Not included | Included |
| Advanced MFA policies | Not included | Not included | Not included | Not included | Included |
| Custom data-retention policies | Not included | Not included | Not included | Not included | Included |
| Emergency access break-glass | Not included | Not included | Not included | Not included | Included |
| Voice and video calls | Not included | Not included | Not included | Not included | Included |
| Fine-tuned custom models | Not included | Not included | Not included | Not included | Included |
| Bring your own LLM key | Not included | Not included | Not included | Not included | Included |
| Workflow A/B experiments | Not included | Not included | Not included | Not included | Included |
| A/B testing | Not included | Not included | Not included | Not included | Included |
| Sentiment analytics | Not included | Not included | Not included | Not included | Included |
| Compliance reporting suite | Not included | Not included | Not included | Not included | Included |
| GDPR/CCPA data-subject request tooling | Not included | Not included | Not included | Not included | Included |
| HIPAA-ready controls, BAA available | Not included | Not included | Not included | Not included | Growth+ |
| Dedicated customer success manager | Not included | Not included | Not included | Not included | Included |
| Priority support queue | Not included | Not included | Not included | Not included | Included |
| Support | |||||
| Support | Community | Email (48h response) | Email + chat (24h response) | Priority (4h response) | Dedicated CSM (1h response) |
| Analytics | — | Standard | Advanced | Custom dashboards | Custom dashboards |
| Uptime SLA with credits | — | — | — | — | Custom |
Enterprise volumes, models, and terms are tailored per contract — figures shown are indicative. Full self-serve limits are enforced per plan; overage is billed at the per-message rate shown.
Notes
- [1] Pricing in beta — subject to change before general availability.
- [2] Annual billing saves 15%.
- [3] The Free plan is your trial — there is no separate timed trial.
- [4] Enterprise tiers are quoted per contract; the figures shown are entry-level references.
Pricing questions
Yes. You can upgrade or downgrade at any time. Upgrades take effect immediately and are prorated. Downgrades take effect at the end of your current billing cycle.
A message is any inbound or outbound message that the platform processes — including AI-generated replies. Webhook deliveries and internal system events do not count against your quota.
On Starter (Professional/Business) plans, messages above your monthly quota are billed at the overage rate listed on your plan. On Free, the bot pauses until the next billing cycle. You can always upgrade mid-cycle.
The Free plan is your trial — it's not time-limited. You can ship a working bot and evaluate the platform before paying. There is no separate 14-day trial for Professional or above.
For monthly plans, unused time in a cancelled period is not refunded. For annual plans, contact us within 30 days of payment for a pro-rated refund. Enterprise contracts follow MSA terms.
Still have questions?
Our team is happy to walk you through the right plan for your use case.
Contact us